|
Our roots are in telemarketing (both inbound and outbound) and market research. Because of this, Direct Response Marketing, Inc. provides clients with strong direct marketing programs that get results and provide strong reporting and analysis as well.
By way of introduction, DRM/TDR is a full-service telemarketing and telephone market research bureau offering business-to-business and consumer telemarketing (inbound and outbound) and other direct marketing services. We help our client to perform a variety of tasks, which require the skills of intelligent tele-professionals. Many of our clients need to reach a large number of people to discuss complex issues and ask us to provide any number of service(s) listed.
|
| Highly experienced management staff in a highly specialized industry |
| Automated inbound and outbound dialing and call receiving for speed and accuracy (CATI System) |
| E-commerce marketing experience |
| The ability to track every call, callbacks, and time spent so not a single call opportunity is lost. |
| The ability to modify the script at any time via automated script development and branching. |
| By choosing DRM, you gain our 16 years experience conducting many successful sales campaigns. |
| A participative work environment which fosters employee involvement and ownership, thereby maintaining caller productivity and satisfaction and sharply reducing employee turnover (unusual for this industry). |
| No recruiting or training headaches or employment insurance when you use an outside vendor like DRM. |
| Direct Marketer of the year, awarded by the Business Marketing Association. |
| Member of the American Telemarketing Association, Market Research Association, High Technology Council, Greater Pittsburgh Chamber of Commerce, National Association of Women Business Owners and a PowerLink Company. |
Certified Women's Business Enterprise. |
| Read our clients' Testmonials |
| INDUSTRY SPECIALTY AREA |
| Technology, Fortune 1000 Companies, Manufacturing, Banking, Health Care, HVAC and Building Trades, Facilities Management Logistics |
|
|
|
 |
| INBOUND SERVICE |
 Field Inbound Calls to 800 and Direct Dial
Numbers
Customer Service Inquiries
Dealer Locator
Conversion of Inquires to Orders
Field email inquires
|
| OUTBOUND SERVICE |
Follow-up Telephone Call to Direct Mailing
to Increase Response
Lead Generation/Lead Management
Telephone and/or Face-to-Face
Appointments
Seminar Recruitment
Database Verification
Database Enhancement
Respond to Email Inquiries
|
| RESEARCH SERVICE |
Customer Research
Prospect Research
Market Research
Opinion Polls
Focus Group Recruitment
Pre-Campaign Research, Testing and
Evaluation
Help Desk Auditing
Health Care Satisfaction Surveys
|
| ANCILLARY SERVICE |
Database Analysis and Database
Management
Fulfillment Services
Data Entry
List Research and Rentals
Database Processing, Analysis and
Maintenance
Email Database Transmissions
|
|
